+64 (0)3 573 4048 [email protected]
Mitletoebay Eco Village

Terms & Conditions

Any attempt to modify on-line material, or to defeat or circumvent our security features is prohibited.

There are restrictions on the use of our online materials, specifically: all online materials on this site, including and without limitation to text, software, names, logos, trademarks, service marks, trade names, images, photos, illustrations, audio clips, video clips, and music are copyrighted intellectual property.

However you, may download online materials from this site for non-commercial, personal use only provided that you:

1) retain all copyright, trademark and propriety notices. 

2) you make no modifications to the materials.

3) you do not use the materials in a manner that suggests an association with any of our products, services, events or brands.

4) you do not download quantities of materials to a database, server, or personal computer for reuse for commercial purposes.

You may not, however, copy, reproduce, republish, upload, post, transmit or distribute online materials in any way or for any other purpose unless you get our written permission first. Everything you download, including files, all images incorporated in, or generated by, the software, and all data accompanying it, is considered licensed to you by Mistletoe Bay Trust or third-party licensors for your personal, non-commercial home/school use only.

We retain full and complete title to the software and to all of the associated intellectual-property rights. You are not allowed to redistribute or sell the material or to reverse-engineer, disassemble or otherwise convert it to any other form that people can use.

Payment and Cancellation policy

A deposit of 20% of the total is required to secure your reservation. The balance is payable upon arrival.

Any additional services used, and not paid for prior to departure, will be charged to your credit card up to 7 days after departure. Special rates may not be used in conjunction with other advertised offers or vouchers. Please note that we do not give refunds for early departure relating to weather or any other situations.

Cancellation within 30 days of arrival date: 100% forfeit of the deposit paid.

Cancellation within 7 days of arrival date: 100% forfeit of the total booking price.

Privacy Policy

Mistletoe Bay undertakes to treat your personal information in accordance with the Privacy Code.

We will never trade, sell, knowingly share or otherwise pass your personal information to a third party for commercial use.

Mistletoe Bay is committed to:

Maintaining confidentiality of customer information

Protecting privacy of customers, and

Treating customer information responsibly

Personal information provided online (email, telephone, physical addresses) is used for the purpose of booking accommodation or providing information only.